Privacy policy

Privacy Policy

Effective Date: 9/29/2025

At DrypScent, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, www.drypscent.com.

1. Information We Collect

When you interact with DrypScent, we may collect the following information:

a. Personal Information You Provide

  • Name, email address, phone number, and shipping/billing addresses

  • Payment information (processed securely via Shopify or payment providers; we do not store your full credit card information)

  • Account login credentials, if you create an account

b. Automatically Collected Information

  • IP address, browser type, operating system, and browsing activity

  • Pages visited, time spent on the site, and links clicked

c. Information from Third Parties

  • If you interact with us via social media or through third-party apps, we may receive additional information through those platforms.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling your orders

  • Providing customer support and responding to inquiries

  • Sending order updates, promotions, and marketing communications (if you’ve opted in)

  • Improving our website, products, and services

  • Preventing fraud and ensuring the security of transactions

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third parties for business purposes, including:

  • Shipping carriers to fulfill your orders

  • Payment processors to handle transactions securely

  • Marketing and analytics providers to help improve our services

  • Legal authorities when required by law or to protect our rights

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your shopping experience, analyze website traffic, and deliver personalized content. You can manage cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.

5. Data Security

We implement industry-standard security measures to protect your personal information. All sensitive data, such as payment information, is transmitted securely using encryption and processed through trusted providers.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your personal data

  • Opt-out of marketing communications

  • Withdraw consent to data processing where applicable

To exercise these rights, contact us at support@drypscent.com.

7. Third-Party Links

Our website may contain links to other sites. DrypScent is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

DrypScent does not knowingly collect personal information from children under 13 (or the applicable age in your jurisdiction). If you believe we have inadvertently collected such information, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@drypscent.com